CE Training
Continuing Education
COURSE
LOCATION
DATE
TIME
OPEN
SEATS
 
IMPACT ON DISTRACTED DRIVING **NEW**
CONCORD
2260 VIA DE MERCADOS
CONCORD 94520
02/08/12
11:00 AM
TO
2:00 PM
25


SATISFYING INSURED'S CLAIMS WITH WATERBOURNE
PAINTS
PITTSBURG
3001 N. PARK BLVD
PITTSBURG 94565
03/14/12
11:00 AM
TO
2:00 PM
25

ETHICS - If You Don't See It You Don't Believe It (SERVICE
MASTER)
3 CREDITS
ETHICS-In the Work Place (SERVICE MASTER)
1 CREDITS



VEHICLE INSPECTION FOR INSURERS
CONCORD
2260 VIA DE MERCADOS
CONCORD 94520
04/18/12
8:30 AM
TO
11:30 AM



11:30 PM
TO
2:30 PM
25


STAR QUALITY CUSTOMER SERVICE FOR INSURANCE
AGENTS **NEW**
PITTSBURG
3001 N. PARK BLVD
PITTSBURG 94565
05/09/12
11:00 AM
TO
2:00 PM
25


SALVAGE PARTS USAGE




INSURANCE FRAUD (SERVICE MASTER)
BRENTWOOD
4535 O'HARA AVE
BRENTWOOD, CA 94513
06/13/12
8:30 AM
TO
11:30 AM



11:30 PM
TO
2:30 PM
25




AIR BAG AND RESTRAINT SYSTEM FOR INSURERS
PITTSBURG
3001 N. PARK BLVD
PITTSBURG 94565
07/18/12
11:00 AM
TO
2:00 PM
25





AUTO-ETHICS FOR INSURER
(2 credits)

CONCORD
2260 VIA DE MERCADOS
CONCORD 94520
08/8/11
9:00 AM
TO
11:00 AM
25






FRAME & STRUCTURAL DAMAGE ISSUES FOR INSURANCE
(4 credits)
PITTSBURG
3001 N. PARK BLVD
PITTSBURG 94565
09/12/12
11:00 AM
TO
2:00 PM
25






COLLISION REPAIR FOR INSURER **NEW**


ETHICS - If You Don't See It You Don't Believe It (SERVICE
MASTER)
3 CREDITS
ETHICS-In the Work Place (SERVICE MASTER)
1 CREDITS
CONCORD
2260 VIA DE MERCADOS
CONCORD 94520
10/10/12
8:30 AM
TO
11:30 AM



11:30 PM
TO
2:30 PM
25
Continuing Education Sign up
after selecting the course(s) you want to take, please fill out our form below and click on the send now
button to reserve your spot in the class.  
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Mike's Auto Body along with PPG Automotive Refinish & Service Master Restoration would like to help
you with your Continuing Education by hosting classes driven towards learning more about the Collision
Repair Process.  We have a whole new series of courses being offered at NO COST TO YOU.  These courses
are registered with the Department of Insurance and will aid insurance personnel gain a better
understanding of the collision repair industry.  The value of the courses will assist personnel who deal
directly with customers describe the repair process.  An agent license is not required to BENEFIT from
the subject matter. Please check any classes you are interested in attending and fill out our form below.  
Lunch is provided and each class is 3 credits (unless otherwise noted).
2011 Continuing education schedule
Where Quality Counts
Benevolence
Thank you so very much for taking
the time today out of your busy
schedule to educate myself and the
rest of the attendees in the
"Improving Insured Satisfaction"
class. Not only was it fun, but it was
also very informative. It is so nice
to see a company like Mike Rose
Auto Body reaching out to the
community when so many other
companies are pulling away. The
techniques covered and helpful
hints pointed out will be a huge
benefit to myself and all of my
customers. Thanks again.     Bryan
A. Stornetta Insurance Agent
Testimonials from participants in
the classes...
It’s not only that you all give some of
the BEST educational, interesting
and fun CE classes in CA; you both
the classroom.          
Dina Benigni, Insurance Agent
925-689-1739                   scontreras@mautobody.com